Medical Device Billing & Revenue Cycle Automation for Finance Leaders | Deviceflow
For Finance Leaders
The billing gap between the OR and the invoice — closed.
Every day between surgery and invoice is a day of trapped working capital. Deviceflow fills the space between case completion and your ERP — so your team bills faster, bills accurately, and never misses a case.
The Problem
Your billing team is the bottleneck between surgery and revenue. POs arrive as PDFs buried in email. Billers manually read every line, match to cases, validate pricing against contracts, and chase reps when things don't match. Every handoff is a delay. Every delay is cash sitting on the table.
1
Billing Cycles Measured in Weeks, Not Days
POs arrive as PDFs. Billers manually extract data, match to cases, validate SKUs and pricing, and investigate every mismatch. A single invoice can touch 4–5 people before it’s sent. For a company doing $10M in annual revenue, shaving 5 days off the invoicing cycle can free up hundreds of thousands in working capital.
“We saved a little bit of time with the new system, but we're still double-checking everything. Then you've got to reopen the case when the purchase order finally comes in. We're all touching this stuff.”
2
Revenue Leakage: Missed Cases, Not Just Mispriced Ones
Mispriced line items and incorrect quantities are the leakage you can see. But the bigger problem is cases that never get invoiced at all — a rep emails the bill-only to the wrong address, forgets to submit after a late case, or the charge sheet gets lost in a shared inbox. That’s real revenue that was earned but never billed. By the time you see it in reconciliation, the write-off is already booked.
“We had all these purchase orders from hospitals in Q4, and no one was keeping track. We got down to it — $60,000 sitting out there at hospitals that we never collected.”
3
Headcount Scales Linearly with Volume
Double your case volume? Double your billing team. Each touch costs $25–50 in labor. A single bill-only passing through 3–4 hands costs $100–200 before it becomes cash. At 750 cases a month, that’s a half-million dollars in annual processing cost — and every new hire just adds another person to the same manual process.
“These people are making six figures, and they're spending the vast majority of their time executing transactions.”
4
You Find Out Where Revenue Is Stuck After It’s Already Late
No real-time view of where cases are in the billing pipeline. DSO is a lagging indicator — by the time you see the number, the damage is done. You can’t forecast what you can’t see.
“Our AR cycle is really long. We're sitting on cash for weeks while we wait for charge sheets to be properly processed and submitted to billing.”
5
Contract Pricing Is a Moving Target That Nobody Hits
A single SKU can have different prices at different hospitals, under different GPO agreements, with different effective dates. Reps fill in prices from memory or outdated sheets. Your billing team audits every charge sheet, looks up the correct contract price, and corrects the submission before invoicing. That’s credit/rebill cycles, strained distributor relationships, and hours of work that shouldn’t exist.
“We have 303 unique customers but 300 different pricing models.”
How Deviceflow Solves It
Go deeper on what matters to you
15+Days faster payment cyclesFaster payment cycles
60%Fewer billing errorsFewer billing errors
2–3xCase volume without adding billersCase volume without adding billers
What Finance Leaders Ask Us
If each bill-only touches 3 or 4 people before it becomes cash, have you ever put a dollar cost on that processing labor?
We'll quantify it with you. Book a 30-minute walkthrough and we'll map your actual cost-per-touch.